Sure by Beyon

Part of the Batelco Group

Sure by Beyon has been Jersey's trusted connectivity partner for over a decade, delivering innovative solutions for homes, businesses, and communities. From ultra-fast fibre broadband to flexible mobile plans and robust enterprise services, we keep Jersey connected to what matters most.

📱 Mobile & Communications

• Flexible Plans: Choose from pay-monthly, pay-as-you-go, and family share plans tailored to your needs.
• eSIM Enabled: Seamless activation with full eSIM support.
• Data-Inclusive Roaming: Travel confidently with roaming data included in select plans.
• Landlines: Reliable traditional telephone services for the home.

🏠 Broadband & Home Solutions

• Unlimited Fibre: High-speed, unlimited fibre broadband for seamless streaming and remote work.
• Wireless Options: Resilient 4G broadband solutions where fixed fibre is unavailable.
• Broadband Pro: Premium service tiers with enhanced speed and support benefits.
• Home Tech Team: Expert installation and ongoing support, including professional home visits.

📲 Devices & Bundles

• Official Retailer: Authorized stockist of the latest iPhone and Samsung devices with convenient 36-month financing terms.
• Tech Deals: Exclusive offers on accessories, upgrades, and trade-in programs.
• Preloved Phones: Certified refurbished devices offering sustainable value.
• Sure Together: Integrated bundles combining mobile, broadband, and entertainment services for comprehensive savings.

🚀 Enterprise Solutions

Empower your business with scalable infrastructure and managed services via business.sure.com:

• Secure Data Centre facilities.
• Comprehensive Cloud & Managed Services.
• Tailored communication strategies for Jersey's businesses.

🌟 Community & Values

• Charitable Support: Special broadband discounts available through partnerships with the Jersey Community Foundation.
• Local Sponsorships: Active involvement in sponsoring community events and organizations.
• Sustainability: Commitment to environmentally responsible operations and waste reduction.
• Careers: Explore opportunities to join a dynamic team driving digital innovation.

📶 Network Evolution

Continuous investment ensures Jersey remains on the forefront of connectivity:

• 5G Upgrade: An active network expansion program rolling out 5G infrastructure for faster speeds and greater capacity.
• Modernization: Phased transition away from legacy 3G technology to optimize network efficiency and spectrum usage.

💻 Digital Experience

Manage your life with the My Sure app:

• Monitor usage and manage payments instantly.
• Book appointments with our technicians easily.
• Access self-service tools and real-time updates.

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📞 Contact Us

Customer Service Centre 📍 Phone: 0808 10 15 247 🕒 Monday–Friday: 08:30 – 18:30 🕒 Saturday: 09:00 – 17:00 ⚡ Fault Reporting: Dial 151 out of hours.

Retail Store 📍 1-5 Castle Street 🕒 Monday–Saturday: 09:00 – 17:30 🕒 Friday Opens: 09:30